{"product_id":"onsite-technician-call-out-fee","title":"Onsite Technician Call Out Fee","description":"\u003cp style=\"line-height: 1.7; color: #444;\"\u003eOur Call Out Fee covers the cost of sending a certified technician directly to your home or office for an onsite visit. This one-time fee includes travel, initial assessment of your issue, and preparation of the right tools and software to get started as soon as we arrive.\u003c\/p\u003e\n\u003cp style=\"line-height: 1.7; color: #444;\"\u003eOnce onsite, your technician will diagnose the problem, explain recommended next steps and, where possible, begin work immediately using the onsite service or labour options you select. This call-out fee ensures transparent pricing and a smooth, professional service experience from the moment you book.\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003ch3 style=\"margin-bottom: 10px;\"\u003ePermanent Key Specifications\u003c\/h3\u003e\n\u003cp style=\"font-size: 14px; color: #777; margin-bottom: 10px;\"\u003eThese details remain fixed for this service:\u003c\/p\u003e\n\u003ctable style=\"width: 100%; background: #fafafa; border-collapse: collapse;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"font-weight: 600; padding: 10px; border-bottom: 1px solid #eee;\"\u003eService Type\u003c\/td\u003e\n\u003ctd style=\"padding: 10px; border-bottom: 1px solid #eee;\"\u003eOnsite Technician Call Out Fee\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"font-weight: 600; padding: 10px; border-bottom: 1px solid #eee;\"\u003eCoverage\u003c\/td\u003e\n\u003ctd style=\"padding: 10px; border-bottom: 1px solid #eee;\"\u003eAustralia-Wide (Home \u0026amp; Office visits)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"font-weight: 600; padding: 10px;\"\u003eVisit Type\u003c\/td\u003e\n\u003ctd style=\"padding: 10px;\"\u003eStandard onsite visit for diagnostics and issue assessment\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003ch3 style=\"margin-bottom: 10px;\"\u003eCore Specifications\u003c\/h3\u003e\n\u003ctable style=\"width: 100%; background: #fafafa; border-collapse: collapse;\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"font-weight: 600; width: 35%; padding: 10px; border-bottom: 1px solid #eee;\"\u003ePurpose\u003c\/td\u003e\n\u003ctd style=\"padding: 10px; border-bottom: 1px solid #eee;\"\u003eCovers technician travel and initial onsite assessment prior to any labour or extended service work\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"font-weight: 600; padding: 10px; border-bottom: 1px solid #eee;\"\u003eApplicable Services\u003c\/td\u003e\n\u003ctd style=\"padding: 10px; border-bottom: 1px solid #eee;\"\u003eHome \u0026amp; Office tech support, printer fixes, networking help, data transfer, virus removal and general IT troubleshooting\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"font-weight: 600; padding: 10px; border-bottom: 1px solid #eee;\"\u003eResponse Time\u003c\/td\u003e\n\u003ctd style=\"padding: 10px; border-bottom: 1px solid #eee;\"\u003eWe contact you within 24 hours of booking to schedule your onsite visit\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"font-weight: 600; padding: 10px; border-bottom: 1px solid #eee;\"\u003eSupport Contacts\u003c\/td\u003e\n\u003ctd style=\"padding: 10px; border-bottom: 1px solid #eee;\"\u003ePhone: +61 405 398 695  •  Email: helpdesk@aussiezgoodshub.com\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"font-weight: 600; padding: 10px;\"\u003eImportant Notes\u003c\/td\u003e\n\u003ctd style=\"padding: 10px;\"\u003eCall Out Fee is charged per visit and does not include extended onsite labour, hardware, or parts. Additional services are billed separately.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003ch3 style=\"margin-bottom: 10px;\"\u003eWhat’s in the Box\u003c\/h3\u003e\n\u003cp style=\"line-height: 1.7; color: #444;\"\u003eOne scheduled onsite visit by a certified technician to your nominated address, including travel and initial assessment of reported issues.\u003c\/p\u003e\n\u003cp style=\"line-height: 1.7; color: #444;\"\u003eAfter assessment, the technician will discuss any additional labour, data services, hardware or upgrades required, along with estimated costs, before proceeding.\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003ch3 style=\"margin-bottom: 10px;\"\u003eWarranty \u0026amp; Returns\u003c\/h3\u003e\n\u003cp style=\"line-height: 1.7; color: #444;\"\u003eThis service includes \u003cstrong\u003e7-day return\/refund eligibility\u003c\/strong\u003e under Australian Consumer Law for service-related issues.\u003c\/p\u003e\n\u003cp style=\"font-size: 13px; color: #777;\"\u003eCall Out Fee is non-transferable and applies per booked visit. Any further work agreed onsite is covered under its own service terms.\u003c\/p\u003e","brand":"Aussiez Goods Hub ","offers":[{"title":"Default Title","offer_id":52359707885882,"sku":"AUS-SERV-009","price":100.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0977\/1699\/4362\/files\/0FD37AC0-140C-445D-9239-192DC9B2F477.png?v=1765477233","url":"https:\/\/aussiezgoodshubs.com\/products\/onsite-technician-call-out-fee","provider":"Aussiez Goods Hub ","version":"1.0","type":"link"}