Returns & Refund Policy

Eligible returns are accepted within 7 days for unused items in original packaging and resalable condition.

Returns may be requested for faulty or damaged items, incorrect items received, and eligible change-of-mind cases.

Refunds are usually processed within 5-7 business days after inspection. Change-of-mind returns may be subject to restocking terms shown on the main store policy.

To request a return, email helpdesk@aussiezgoodshub.com with your full name, order number, reason for return and photos when applicable.